The Role of IT Investment Consistency among the Enablers behind the Success of IT Deployment

For this study we analyzed the factors that influence organizational IT deployment success. First, we identified potential factors, then hypothesized about the relationships among the factors and then integrated the hypotheses into a research model. Finally, we empirically evaluated the hypotheses and the entire research model. Special attention was placed on the Business-IT alignment, IT management and consistency of IT investments in relation to the changes in the economy, which is a novel factor introduced in this study. We used survey data of 212 responses collected from CxOs during an economic recession. Empirical results confirmed that all research model factors impacted positively on IT deployment success. Especially, according to our findings, business-IT alignment and high quality IT management are needed to achieve consistency of IT investments, and when achieved, the impact is positive on success.