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Arnold B. Bakker, Wilmar Schaufeli, H. Sixma, Willem Bosveld, Dirk van Dierendonck (2000). Patient demands, lack of reciprocity, and burnout: a five-year longitudinal study among general practitioners. Journal of Organizational Behavior, 21(4), pp. 425-441, DOI: 10.1002/(sici)1099-1379(200006)21:4<425::aid-job21>3.0.co;2-.
