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Designing a deep learning-based application for detecting fake online reviews

Abstract

In the era of prevalent online commerce, online reviews significantly influence purchasing decisions. Unfortunately, this has also led to the emergence of fake reviews, which can deceive consumers and undermine trust in online platforms. Our study addresses this issue by developing DenyBERT, a deep learning-based software that enhances the Bidirectional Encoder Representations from Transformers (BERT) framework with Deep and Light Transformation (DeLighT) and Knowledge Distillation (KD) techniques. These innovations not only reduce computational demands but also improve the model 's accuracy in identifying fake reviews, making it ideally suited for real-world applications. Significantly, DenyBERT requires only 16.01M parameters-significantly fewer than its predecessors such as BERT and TinyBERT-yet achieves a robust accuracy of 96.12% and an F1-score of 96.47%. This efficiency makes it particularly suited for deployment on devices with limited processing capabilities. The software, developed in Python, features a flexible input mechanism that allows for analyzing reviews directly from websites via URL or via manual input of review paragraphs. Our findings indicate that DenyBERT outperforms existing models in both speed and accuracy, making it a powerful tool for combating fake reviews in real -time scenarios. This advancement not only enhances user trust in online review systems but also supports ecommerce platforms in maintaining a fair and transparent market environment.

article Review
date_range 2024
language English
link Link of the paper
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Featured Keywords

Fake online review
Natural language processing
Bidirectional encoder representations from transformers
Deep and light transformation
Knowledge distillation
Single head-attention
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